Airline Reservation Center

Name & Description May Apply To Code Amount
U.S. Federal Segment Fee
Per-segment fee applicable to flights within the continental United States.
U.S. Domestic and International ZP $14.30
U.S. Excise Tax
(aka U.S. Domestic Transportation Tax, U.S. Ticket Tax)

Percentage of fare; applies to flights within the continental U.S. or Canada/Mexico 225-mile buffer zones and is prorated for flights between the continental U.S. and Alaska/Hawaii based on the transportation mileage in continental U.S. airspace.
U.S. Domestic and International US 17.50%
Travel Facilities Tax
(aka Alaska/Hawaii Ticket Tax)

Applies to flight segments between the continental U.S. and Alaska or Hawaii.
U.S. Domestic and International US $19.60
Passenger Facility Charge (PFC)
Variable fee up to $4.50 based on airport for facilities improvement. A maximum of four charges per itinerary applies.
U.S. Domestic and International XF up to $28.00
September 11th Security Fee
(aka U.S. Passenger Civil Aviation Security Fee)

$5.60 per one-way trip originating at a U.S. airport, $11.20 per round-trip, fee may accrue multiple times for itineraries with stopovers.
U.S. Domestic and International AY $15.60 per
one-way trip
U.S. International Transportation (Arrival/Departure) Tax
Applies to all international flights arriving in or departing from the United States and to flights between the United States (defined as the 50 U.S. states and District of Columbia) and U.S. territories and possessions such as Puerto Rico or the U.S. Virgin Islands.
International US $29.10
U.S. Animal and Plant Health Inspection Service (APHIS) User Fee
Applies to all flights originating abroad, except Canada, and landing in the United States, Puerto Rico or the U.S. Virgin Islands.
International XA $13.96
U.S. Immigration and Inspection User Fee
Applies to international arrivals to the U.S., Puerto Rico or the U.S. Virgin Islands.
International XY $17.00
U.S. Customs Inspection User Fee
Applies to international arrivals from outside of the U.S. Customs territory.
International YC $15.99
Foreign Government-Imposed Taxes and Fees and Foreign Airport Fees
Various foreign government-imposed taxes and fees such as inspection fees and security charges and foreign airport departure taxes.
International Varies up to several hundred dollars
  • Please note all taxes are excluded charges may vary

Post ticketing fee

Please note: All Airline Refunds/Future Credits are subject to each airline fare rules, policies and procedures attract reasonable fees which will be charged on per passenger/ticket and changes made as per the request.

All Airline Refunds/Future Credits are subject to each airline fare rules, policies and procedures

Service fees will be converted in your local currency on the payment page.

Passenger types = Adult, child, senior, infant, student, military.

Service fees on all changes, refunds, cancellations and future credits will be charged on a per passenger, per ticket basis

Like our transaction service fees (booking fees), all post-ticketing service fees are non-refundable and are subject to change without notice. Our fees are in addition to any airline and/or other supplier imposed fees and charges.

Government imposed taxes and fees are subject to change. You will only be charged the final total amount displayed or quoted by our agent.

  1. Most of our airline tickets are non-refundable. Only available if our Travel Suppliers’ fare rules allow cancellation and refunds, and we have accepted your request for a refund, you are not a “no show” (most “no show” bookings are in-eligible for any waiver from suppliers for refund processing), and if we are able to secure waivers from suppliers to process this requested cancellation and refund.
  2. Most of our airline tickets are non-refundable. Airline Refunds/Future credits are subject to airline fare rules, policies and procedures.
  3. Special Services – All Special Services are on a request basis ONLY and are subject to each airline’s review and approval process along with their fare rules, policies and procedures. Special Service Fees will be charged upon the provision of the service(s) and will only be refunded if the request is denied by the airline.

Name Misspelling – Passengers name on their airline ticket does not match their passport or other universally accepted government ID

Visa/Passport – A Visa/Passport decline letter is normally required in order to process a request

Baggage – please retain all receipts and baggage tags

No- Show – Documentation advising why you were unable to make your scheduled departure will be required

Denied Boarding – Documentation as why you were denied boarding of your scheduled departure will be required

Duplicate Tickets – Copies of all tickets, reflecting exact same itineraries booked with us will be required in order to process a refund request

The costs for all self-service tools will be uniform as applicable  



24/7 Support

24/7 Support